Employment
McCarter Theatre Center located in the beautiful city of Princeton, New Jersey, has the following employment opportunities available. McCarter is an equal opportunity employer, deeply committed to hiring, supporting, and promoting a diverse and inclusive workforce. We provide an excellent working environment and benefits. Come join our team!
McCarter Theatre Center is currently seeking to fill the following positions:
POSITION: Production Coordinator
DEPARTMENT: Production
CLASSIFICATION: Full Time; Exempt; Annual
REPORTS TO: Director of Production
McCarter Theatre Center, located in central New Jersey on the campus of Princeton University, is one of the nation’s most active cultural centers. McCarter is both a world-class producing theater and a major presenter of the performing arts. We are committed to sharing stimulating, diverse, and provocative stories; working at the intersection of art and scholarship; and making the arts accessible to a broad range of audiences. McCarter is an equal opportunity employer, dedicated to supporting a diverse and inclusive workforce.
The Production Coordinator is the primary production management support for all presented events at McCarter and assists in the running of the production office and department. The position has a wide range of responsibilities including working independently and collaborating with a diverse group of colleagues, both inside and outside of McCarter.
Principal Job Responsibilities:
- Assist the Director of Production in departmental management, often by providing administrative support for daily operations.
- Assist the Director of Special Programming by providing administrative support and fostering interdepartmental communications.
- Provide support and act as backup for duties assigned to Production Associate, including payroll administration and accounts payable.
- Create and manage the budgets for presented series along with the Director of Production.
- Administer the amendment, signing and distribution of contracts for the presented series.
- Advance travel, catering and other logistical needs for incoming artists; serve as concierge for artists and their staff when they are in residence; collaborate with Patron Experience (ticketing, house management, merchandise sales) to fulfill the FOH needs of guest artists; coordinate with Stage Operations staff to ensure complete coverage of each presented event; schedule additional support for each event as needed.
- Provide day-of production and/or hospitality support for performances as necessary, including those in the “Music at McCarter” series.
- Set artist hospitality standards for the presented events. Maintain information and physical resources to meet those standards.
- Maintain production and presented event related information in ArtsVision, McCarter’s internal online calendar and database. Notify staff of changes and new events. Collaborate with the IT department on program maintenance and enhancements.
- Attend technical rehearsals, performances, and production meetings as coordinated with other Production Office staff.
- Offer support, guidance, and appreciation to departmental staff.
- Serve as general liaison on behalf of the Production department. Internally, maintain good working relationships with all departments, and help facilitate inter-departmental collaboration; externally, maintain relationships with partner organizations and vendors.
- Duties as assigned.
In addition to the duties listed above, McCarter expects the following of each employee: adheres to McCarter’s policies and procedures outlined in the McCarter Employee Handbook; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about departmental issues; demonstrates regular and consistent attendance and punctuality; participates in McCarter events as needed or required; and completes other duties as assigned.
Qualifications & Requirements:
- At least three years of professional Production and/or Stage Management experience. Experience in presented work is a strong plus.
- Strong interpersonal and written communication skills.
- Excellent organizational skills; Ability to work independently.
- Proficient in all Microsoft Office applications, especially Word, Excel, and Outlook. Previous experience with or ability to quickly learn new software applications (e.g. ArtsVision and Tessitura)
- Valid driver’s license and a clean driving record.
- Ability to lift, push, or maneuver at least 40 lbs., either alone or with assistance from others.
- Ability to work as needed - days, nights, and weekends. Some long hours required.
Compensation:
Competitive salary is commensurate with experience. Benefits package includes medical, vision, and dental insurance, flexible spending accounts, paid vacation, sick and personal time, life insurance, long-term disability insurance, and a 403 (b) retirement plan.
To Apply:
Candidates should send a resume, cover letter, and three (3) references to jobs@mccarter.org with “Production Coordinator” in the subject line. Please tell us how you became aware of this opportunity. No phone calls please.
POSITION: Assistant General Manager
DEPARTMENT: Administration
CLASSIFICATION: Full Time, Annual, Exempt
REPORTS TO: General Manager
McCarter Theatre Center, located in central New Jersey on the campus of Princeton University, is one of the nation’s most active cultural centers. McCarter is both a world-class producing theater and a major presenter of the performing arts. We are committed to sharing stimulating, diverse, and provocative stories; working at the intersection of art and scholarship; and making the arts accessible to a broad range of audiences. McCarter is an equal opportunity employer, dedicated to supporting a diverse and inclusive workforce.
The Assistant General Manager plays an integral role in McCarter’s daily operations. Reporting to the General Manager, the AGM’s primary responsibilities include: supervision of company management; theater series contract administration; securing rights for plays; and coordinating building maintenance with Princeton University. This position is ideal for an enthusiastic and highly motivated arts administrator who thrives in a fast-paced work environment.
Principal Job Responsibilities:
THEATRE SERIES
- Oversee the artist contracting process for McCarter’s produced shows. The AGM is directly responsible for all actor, stage management, director, choreographer, and miscellaneous collaborator (e.g. vocal coach, intimacy consultant, etc.) agreements, and works closely with the Director of Production on designer agreements. Responsibility for other contracts will be assigned as necessary.
- Make preliminary rights inquiries for plays and musicals under consideration; track availability for future planning; negotiate and execute license agreements for confirmed shows.
- Assist the General Manager with other agreements as needed, including commission/new play agreements, and co-production agreements.
- Maintain a thorough understanding of the LORT agreements with AEA, SDC, and USA. Develop familiarity with other industry standards and best practices relating to the engagement of artists.
- Foster responsive working relationships with artists’ agents, managers, and union representatives.
- Complete annual union paperwork, including seasonal info forms, season close-out, producer’s questionnaires, AEA bonding, etc. Request occasional union concessions.
- Facilitate contractual payments for artists, including payroll, fees, union contributions, agent commissions, and royalties.
- Communicate contractual terms to internal departments as necessary (e.g. billing requirements, housing and travel, etc.)
- Participate in LORT informational surveys and contract negotiations as requested.
- Supervise McCarter’s Company Manager as they provide the highest level of customer service to McCarter artists. Oversee the maintenance of McCarter’s guest artist and apprentice housing.
FACILITIES & OPERATIONS
- Coordinate general maintenance, repairs, and major projects for McCarter facilities, including the theater complex and production shops. Most work is arranged through the Princeton University Facilities team, but outside vendors are occasionally required.
- Create and distribute monthly schedules for the custodial staff. Track overtime for budget reconciliation. Coordinate with custodial staff to address unusual requests or specific needs.
- Oversee the regular programming of door codes (AlarmLock).
- Serve as primary contact for University & Municipal Fire Safety personnel. Facilitate quarterly inspections; work with staff to avoid and/or resolve any citations.
- Approve and coordinate day to day requests for space from various departments. Track location reservations using the web-based company calendar (ArtsVision).
- Complete annual license/permit applications and renewals, including ABC (Liquor), Food Handler, Games of Chance, etc.
- Apply for event permits, including fire safety, social affairs, parking, noise, etc.
- Form a committee to create, implement, and maintain Emergency Action Plans at McCarter.
- Renew and maintain office equipment lease/service agreements, including copiers, mail, and vending machines.
ADMINISTRATION & HUMAN RESOURCES
- Provide administrative support to the General Manager, including scheduling, filing, copying, mailing/distribution, and electronic file maintenance.
- Participate in financial processes for the department, including invoice requests, expense reconciliations, credit card tracking, and petty cash.
- Complete Annual membership paperwork and financial reporting for LORT and TCG
- Assist GM with departmental budgets, forecasts, and year-end reconciliations.
- Oversee Accident and Worker’s Comp reporting.
- Complete Annual OSHA reporting.
- Other duties as assigned.
In addition to the duties listed above, McCarter expects the following of each employee: adheres to McCarter’s policies and procedures outlined in the McCarter Employee Handbook; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about departmental issues; demonstrates regular and consistent attendance and punctuality; participates in McCarter events as needed or required; and completes other duties as assigned.
Qualifications & Requirements:
- Relevant previous experience in non-profit theater.
- Ability to prioritize and manage multiple projects.
- Thorough understanding of the LORT agreements with AEA, SDC, and USA.
- Excellent communication skills.
- A commitment to identifying and addressing unconscious bias; a desire to advocate for equity, diversity, and inclusion.
- Ability to discreetly maintain confidential information and exercise good judgment in demanding situations.
- A collaborative work ethic and excellent interpersonal skills
- Demonstrated proficiency using standard software and web-based applications, including Microsoft Word, Excel, and Outlook. Experience with Tessitura and ArtsVision is a plus.
- A track record of using deductive reasoning and creative thinking as tools for problem solving.
- The physical ability to lift and carry up to 50 pounds.
- Valid driver’s license and a clean driving record.
Compensation:
Competitive salary commensurate with experience. Benefits package includes medical, vision, and dental insurance, flexible spending accounts, paid vacation, sick and personal time, life insurance, long-term disability insurance, and a 403 (b) retirement plan.
To Apply:
Please send a resume, cover letter, and three (3) references to jobs@mccarter.org with “Assistant General Manager” in the subject line, and let us know how you became aware of this opportunity. No phone calls please.
POSITION: Data Analytics Manager
DEPARTMENT: Marketing
CLASSIFICATION: Full-time; Annual; Exempt
REPORTS TO: Director of Marketing
McCarter Theatre Center, located on the campus of Princeton University, is one of the nation’s most active cultural centers. McCarter produces a vibrant six-play Theater Series and is a major presenter of the performing arts. We are committed to engaging, educating and cultivating a broad range of audiences, making the arts accessible to all people, and presenting a variety of entertaining and thought-provoking programming across disciplines.
The Data Analytics Manager tracks and analyzes patron data and engagement patterns for all of McCarter’s programming, while managing the measurement of results from various sales channels and developing best practice revenue management strategies.
Principal Job Responsibilities:
- Develop strategies for data collection, performance measurement and data reporting within the organization. This will involve the creation of, and reporting on, key performance indicators.
- Collaborate across departments to perform analysis about, and provide insights into, patron behavior across all levels of patron engagement (single ticket buyers, subscribers, donors, etc.), with a focus on integrated patron loyalty.
- Track, analyze, and forecast sales for single tickets, group sales, and subscriptions.
- Manage various revenue management strategies including demand-based pricing and third party ticketing efforts.
- Create, track, and analyze the performance of direct mail, email and digital campaigns, including response reporting.
- Monitor and analyze website engagement.
- Build and design patron surveys; manage data collection and analysis of survey results.
- Manage data for telemarketing campaigns, including segmented lead generation, maintenance, and tracking.
- Collaborate with IT department to optimize use of Tessitura reporting systems within the marketing department.
- Stay current on sales reporting and research trends.
- Make recommendations about new areas of research or analysis and develop the methodology to collect and analyze the data needed.
- Complete other research or analysis projects as requested by other departments.
In addition to the duties listed above, McCarter expects the following of each employee: adheres to McCarter’s policies and procedures outlined in the McCarter Employee Handbook; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about departmental issues; demonstrates regular and consistent attendance and punctuality; participates in McCarter events as needed or required; and completes other duties as assigned.
Qualifications & Requirements:
- Minimum 3 years previous experience in marketing and/or sales, preferably within the performing arts.
- Deep understanding and interest in data and analytics.
- Tessitura experience strongly preferred; similar CRM/ticketing database knowledge also considered.
- Experience with Google Analytics.
- Strong computer knowledge (Microsoft Word, Excel, Outlook)
- Passion for the performing arts.
- Exceptional communication skills.
- Effective time-management and attention to detail.
- A personable and collaborative nature.
Compensation:
Competitive salary is commensurate with experience. Benefits package includes medical, vision, and dental insurance, flexible spending accounts, paid vacation, sick and personal time, life insurance, long-term disability insurance, and a 403 (b) retirement plan.
To Apply:
Please send a resume, cover letter, and three (3) references to jobs@mccarter.org with “Data Analytics Manager” in the subject line, and let us know how you became aware of this opportunity. No phone calls please.
McCarter is an equal opportunity employer committed to hiring, supporting, and promoting a diverse and inclusive workforce.
DEPARTMENT: Patron Services
CLASSIFICATION: Full-time; Annual; Non-Exempt
REPORTS TO: Director of Patron Experience
McCarter Theatre Center, located on the campus of Princeton University, is one of the nation’s most active cultural centers. Under the artistic leadership of award-winning playwright and director Emily Mann, McCarter produces a vibrant six-play Theater Series each season. McCarter is a major presenter of the performing arts, bringing the best artists from around the world to Central New Jersey, including Dianne Reeves, Esparanza Spalding, Andy Borowitz, and many more. McCarter is committed to engaging, educating and cultivating a broad range of audiences, making the arts accessible to all people, and presenting a variety of entertaining and thought-provoking programming across disciplines.
As part of the Patron Services team, the Sales Concierge is primarily focused on soliciting subscription packages and donations through direct calls to McCarter constituents.
Principal Job Responsibilities:
- Create enthusiastic sales pitches.
- Meet and/or exceed daily and monthly campaign revenue goals.
- Handle all relationships in a professional, courteous manner.
- Remain flexible and professional at all times.
- Prioritize customer experience in all interactions.
- Effectively communicate with all levels of constituents, while operating in a fast-paced, proactive environment.
- Perform other duties as assigned.
Qualifications & Requirements:
- Previous sales and fundraising experience required.
- Experience and proficiency with CRM/ticketing system database (preferably Tessitura).
- Proven track record providing excellent customer service.
- Great verbal communication skills.
- Passion for the performing arts.
- Ability to work a flexible schedule, including some nights and weekends.
- Final candidates must complete a background check successfully.
Compensation:
Sales Concierge earn an hourly wage plus commission. Benefits package includes medical, vision, and dental insurance, flexible spending accounts, paid vacation, sick and personal time, life insurance, long-term disability insurance, and a 403 (b) retirement plan.
To Apply:
Candidates should send a resume, cover letter, and three (3) references to jobs@mccarter.org with “Sales Concierge” in the subject line. Please tell us how you became aware of this opportunity. No phone calls please.
McCarter is an equal opportunity employer committed to hiring, supporting, and promoting a diverse and inclusive workforce.
McCarter has opportunities for casual employment in stage lighting and stage carpentry. Assignments include load-in, focus, and strike of our Theater Series productions and Presented Events and may occasionally include run crew positions. Applicants should have previous professional back stage experience, must be able to lift heavy equipment and scenery, and be comfortable working on ladders and elevated platforms. Stage rigging, scene shop carpentry, or audio experience also a plus.
Casual Employment is paid hourly with overtime compensation. To be considered for employment in this area please email a letter and resume to production@mccarter.org. No phone calls please.
McCarter has opportunities for casual employment in scenic carpentry and metal fabrication. These assignments require demonstrated proficiency in theatrical set construction and prior experience in a professional shop setting. Work may also include participation in load-ins and strike of our Theater Series productions and Presented Events. Applicants must be able to lift and carry heavy materials and scenery.
Casual Employment is paid hourly with overtime compensation. To be considered for employment in this area please email a letter and resume to production@mccarter.org. No phone calls please.