Accessing Digital Content: Frequently Asked Questions
Login & Viewing
Click here to log into your account on McCarter Theatre Center's website using the email address and password you used at the time of purchase.
Click "Digital Content" on left side of page. Virtual events to which you hold tickets will be listed here. (Don’t see the "Digital Content" link? You may need to click "My Account" first.)
Click the "View Content" button for the show you’d like to watch. (Please note that play content will not be available until the day each show premieres.)
We encourage you to test your patron login in advance! Log in, click "My Account" and then "Digital Content". Your virtual events are listed here, and a button that says “View Content” will appear as performances become available.
Yes — you only need one log-in and ticket per household. Anyone outside of your household, however, would need to purchase a separate ticket and set up their own account.
Once you are on the login page, click the “Forgot Password” link, enter your information, and await the password reset email. If you are still experiencing difficulties, you may reach out to Patron Services via email at firstname.lastname@example.org.
Bulrusher will premiere on THURSDAY, JUNE 3 at 8:00PM EST. The performance will be available to view anytime between then and WEDNESDAY, JUNE 9 at 11:59PM EST. Tickets will be available until WEDNESDAY, JUNE 9 at 8:00PM EST.
The play will be available for one week after the premiere date.
Tickets will be available until WEDNESDAY, JUNE 9 at 8:00PM EST. The performance will be available to view until 11:59PM EST that evening.
The approximate runtime for Bulrusher is 2 hours and 10 minutes.
Yes! You can absolutely use the pause button whenever you need to take a break. The video will reset when you leave the window, however, so please make sure to note the minute where you have stopped watching to return to the correct moment later.
Yes. Once the play premieres, it will be available to view as many times as you wish throughout the week.
No, these performances are only available by logging into your account directly through McCarter.org.
The recommended browsers for viewing are Chrome 30+, Firefox 27+, Microsoft Edge, or Safari 9+. Internet Explorer will not work well with the video stream.
This performance is accessible only through an internet browser. If you have an existing at-home system with a SmartTV or device that allows you to stream, cast, or mirror to your television set, you may use that method to watch our performances.
(Please note that, while we are happy to provide these tips on how to watch performances on other devices, we are unable to provide any customer service or technical support for TV streaming.)
In addition to the regular sound capabilities of your chosen viewing device, there is a volume control button inside the video stream of the play, located in the lower right corner of the video frame.
Yes, there is a video resolution quality button located in the lower right corner of the video frame. It usually defaults to "auto" to adjust to your bandwidth automatically, but you may opt to control this manually if you prefer. If the video is continually starting and stopping, you may want to try reducing video quality. Here is an article with a thorough explanation of internet speed as matched to the video player quality, as well as the ability to test your internet speed.
Yes, there is an option to view the video in full screen mode. That option is located in the lower right corner of the video frame. To exit full screen mode at any time, you can press the "Esc" button to return to the main viewing page.
Yes, closed-captioning can be turned on directly through the video player.
More Ways To Engage
Following the premiere of Bulrusher, there will be a post-show conversation with Eisa Davis (playwright and director), Paula Vogel (Bard at the Gata founder and co-curator), and Valerie Curtis-Newton (Artistic Director for The Hansberry Project), in a live conversation moderated by Nicole A. Watson (Associate Artistic Director at McCarter and Bard at the Gata co-curator).